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bt fibre home phone service

If we need to contact the manufacturer to get a code, it may take 10 days. Early termination charge may apply if you stop your service in the first 24 months, see, Available to new customers and existing BT Mobile SIM-Only or Family SIM customers. Price from month 25 currently £58.99 a month. Find out what it costs to make out-of-allowance calls on your landline, to UK and international numbers. Payment by Direct Debit. See 4G Calling. • Discounted calls to 236 international destinations, Prices start from just 6p a minute, with a 23.29p call set-up fee. BT Mobile terms of service apply to all customers taking up any of these offers, and are available at bt.com/legalstuff, Featured Smartphone offers: Available from 04/12/2020 and 07/01/2020. Small & medium Corporate Large corporate Public sector. Discounted price for BT broadband homes (excludes business). Service numbers beginning 084, 087, 09 and 118 have an access charge of 30p per minute plus a service charge set by the company you call. Security. BT Cloud: You need to activate the service yourself. £47.99 a month from month 25. Once the installation work has started any applicable installation charges cannot be refunded, and you will be liable to pay this. For new Full Fibre 900 customers that sign up for 24 months. Compatible equipment required to cast content to your TV. With simple, flexible calling plans and powerful technology to deflect unwanted calls, we give you loads of useful home phone extras. 10. BT Sport on Sky TV with BT Broadband: For UK residential BT Broadband customers. 15GB SIM – Monthly price £15 a month for BT Broadband customers; £20 a month for non-BT Broadband customers. Early termination charge may apply if you stop your service in the first 24 months, see bt.com/terms. 91% UK coverage. Correct. Featured Data Only SIM offers: Available from 04/10/2019. BT Cloud: You need to activate the service yourself. Price from month 10 currently £49.99 a month. Faults reported after 9pm Monday to Saturday, or anytime on Sundays or on public or bank holidays, will be treated as if you reported the fault at 8am on the next working day. See bt.com/prices for more information. Phone and mobile services are continuing to function (this traffic can be routed via other methods). Dedicated UK and Ireland-based Support: we may route your call outside the UK and Ireland under certain circumstances. Subject to availability, minimum line speed and computer specification. Subject to availability, minimum line speed and computer specification. Unlimited anytime calls to UK landlines and UK mobiles excluding the Channel Islands. ‎12-05-2016 Payment by Direct Debit. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). Compatible line required otherwise £49.99 connection charge may apply. 5G and No Limits Plan available with selected mobile plans. Huawei P Smart 2020 – 100GB for £25 - Save £24 Available to new and existing BT Mobile customers. Terms apply. See Wi-FI Calling. Subject to availability. Payment is by direct debit and subject to credit status. Includes 1000 GB Cloud Storage, BT Virus Protect and a BT Smart Hub. But as set out above, you can’t do this if we have already charged the upfront fee to your bank card. 4G speeds vary by location, coverage and demand. BT Virus Protect works on compatible PC/MACs. BT Virus Protect works on compatible PC/MACs. Package includes BT line rental and unlimited calls to UK* landlines for up to an hour. Connection charges may apply for new connections. Our Price Promise: You’ll keep the same monthly price, when your contract ends. For most households, upgrading to Digital Voice will have no impact on how you use your phone today. Watching on your laptop or other device will. BT Cloud: You need to activate the service yourself. * based on 5x McAfee True Key licenses and BT Virus Protect. BT Group launches an unprecedented range of new products, services and skills programmes to help create a better connected and more competitive Britain; New converged BT Halo products for homes and businesses to keep Britain connected with the best networks, services and support including unlimited voice and data at home and on the go, as well as access to 5G Calls on Fibre Home Phone are charged just like normal calls. Compatible line required otherwise £49.99 connection charge may apply. Apple iPhone XR – 15GB for £34  - Save £72 Available to new and existing BT Mobile customers. To do this they may need access to your property. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). 4G coverage required. Find more on BT Basic and Home Phone Saver. The speeds you get on your phone will be lower, and depend on things like the number of users, distance from the mast and the type of 4G phone you have. Roaming - Travel Data Pass is a daily data roaming add-on available to all new and existing BT Mobile customers. We’ll be moving you to our Unlimited Minutes package instead. Mobile network coverage required. Excludes Multiscreen. Prices and content may vary. for using fibre line for phone. BT Cloud: You need to activate the service yourself. Please follow the set-up video or these simple steps to activate your new BT Fibre Home Phone service. Pay monthly for £20.20 a month. You can increase to 15 licences for only £4 a month, with the first month free. Terms apply. Payment by Direct Debit. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. How to set up and use your landline, report a fault, learn about calling features and more. Unspent funds which remain on the card after expiry date printed on the card cannot be redeemed. For new Fibre 100 customers that sign up for 9 months. That increase is based on the Consumer Price Index rate of inflation which is published in January each year plus 3.9%. £35 activation charge applies. For devices purchased/activated after 10 September: For devices purchased/activated before 10 September: 1) Turn on your new iPhone, iPad, iPod touch, Apple TV, or Mac, and sign in with your Apple ID. How is fibre broadband installed? If you’re a new BT Mobile customer or an existing BT mobile SIM only customer you can apply to pre-order selected mobile handsets. For new Fibre Essential customers that sign up for 9 months. Pre-order: Subject to stock availability. BT Cloud: You need to activate the service yourself. Once activated I found that none of my BT points work, completely dead, and obviously I don't want my handset kept in the understairs cupboard. Prices and BT Sport content subject to change at any time. Any help or advice would be truly appreciated! For new  Fibre 250 with Halo 2 customers that sign up for 24 months. £3.54 a month. Ireland is the Republic of Ireland. Also try using the test socket, in the master socket, with a filter to rule out any issues with the face plate. 24-month minimum term. Who will be carrying out the installation service? Data Only SIM plans don’t offer any minutes or texts, they are for use within tablets and mobile broadband devices only, and shouldn’t be used in mobile phone devices. Learn more about BT TV. For new Full Fibre 300 with Halo 2 customers that sign up for 24 months, £63.99 a month from month 25. HDMI connection required. 1471 cannot disclose the number if the number is withheld, unavailable or the call came from a switchboard extension number. YouView from BT ; BT Sport on TV, Online player or App; TV Content including BT Sport; Landline & Mobile. Includes PromptCare, Choose to Refuse, SMS alerts, Premium Rate Service and International Call Barring. Subject to availability, minimum line speed and computer specification. Now TV 7 Day Free Trial: You may be entitled to a free 7 day trial with your NOW TV Pass. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. For new  Fibre 100 with Halo 2 customers that sign up for 24 months. If you are ordering a BT Phone package, you may have to pay a connection charge but we'll let you know when you order. Applies for the duration of your fault or home move only. BT TV uses BT broadband to deliver programmes. BT Sport is also available on the Sky Digital Satellite Platform for all new and existing BT broadband customers who sign up for 12 months or have 12 months remaining on their contract; ongoing renewal needed to get discounted BT Sport. How much does it cost to install a new BT phone line or reconnect an old one? Full HD & Dolby 5.1 on selected content only. If you pass these checks, we’ll send you an order confirmation by e-mail. Once the installation work has started any applicable installation charges cannot be refunded, and you will be liable to pay this. For new Full Fibre 900 customers that sign up for 9 months. The way people use home phone services is changing and many of us ... We cannot transfer to another supplier as BT will not release the Fibre cable. 30 day minimum term. Maximum of 150 calls to 0845 and 0870 numbers. BT Cloud: You need to activate the service yourself. For new Fibre 250 customers that sign up for 24 months. ‎12-05-2016 The speeds you get on your phone will be lower, and depend on things like the number of users, distance from the mast and the type of 4G phone you have. Payment by Direct Debit. There are two options available for calling abroad. £50 discount does not apply to Apple iPhone purchases. Amazon Prime Video is £5.99/month after the promotional offer period. Price from month 25 currently £34.99 a month. Yes, in most cases you can keep your phone number. BT Sport terms of service apply to all customers who take up this offer, and are available at. Device limitations apply. E-billing required. Terms apply. on Entertainment – AMC plus the latest award-winning entertainment and Sky Originals from channels including Sky Atlantic and Sky One, plus over 300 Box Sets on demand, all from the NOW TV Entertainment Pass. For the home For business and public sector For global business Coronavirus Your business type: Channel Selector. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. If we can transfer your phone number we'll let you know before you reach the checkout. If you exceed your 500 Minute calling plan allowance two months in a row we’ll move you onto our Unlimited Minutes plan. 500 inclusive anytime minutes to UK landlines, UK mobiles and 0845 and 0870 numbers excluding the Channel Islands. You can cancel at any time within the free 7 day trial period, and you’ll still be able to enjoy your NOW TV pass for free for the full 7 days. E-billing required. When you do, your account will be activated and you’ll be subject to our terms and conditions for service, which you can read at, Discounted price for BT broadband homes (excludes business). New 24-month BT Broadband contract required. BT Sport: For UK residential customers. Calls made from Northern Ireland fo fixed lines in the Republic of Ireland are not included within International Freedom & will be charged at standard rates. Includes 1000 GB Cloud Storage, BT Virus Protect and a BT Smart Hub. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. BT Virus Protect for 2 devices comes as standard with all our broadband packages, except Halo 2 with Fibre which comes with 15 devices. See. Includes a BT Home Hub (unless BT has already provided you with one). Compatible line required otherwise £49.99 connection charge may apply. Sky send one additional disc and guarantee 3 Mbps or money back. To verify e-mail fibre@bt.com. BT Home Phones Stay in touch with your loved ones. The call return feature will not be available if the person leaving the message has chosen to withhold their number or if the call was from an international number. Includes a BT Home Hub (unless BT has already provided you with one). £57.99 a month from month 25. This doesn’t apply to some services such as BT Sport or BT TV add-ons. Following a successful claim, your card will be sent to the broadband installation address. Delivery charge of £4.99 applies to every order. e.      install a single additional cable / socket if needed in order to connect your BT Broadband Service. If we can't transfer your number, we'll send you a new number in your confirmation email or letter. You must not attempt to share, edit or adapt the content made available to you. Instead, I keep being told that they have to send out an engineer to install a new copper wire socket (at a cost of £130). 7. We'll always offer the best available speed on your line. Data SD-LAN SD-WAN BTnet leased line Managed WAN 5G business network solutions. NOW TV Entertainment Pass has a retail value of £9.99 per month, NOW TV Sky Cinema Pass has a retail value of £11.99 per month, and NOW TV Sky Sports Pass has a retail value of £33.99 per month. For full terms see. Customers pay for the diverted leg of the call at applicable rates. BT Halo Broadband benefits You can confirm availability on the provider's website. BT Cloud: You need to activate the service yourself. What is Fibre and can I get it? If the kit is not returned, you may be liable for a charge. If your line won't support our top speed, we'll offer the best speed available. Compatible line required otherwise £49.99 connection charge may apply. These sockets connect your fibre home phone service and can support up to two phone lines. Some existing BT Broadband customers may need to re-contract to get 50GB. £20 activation charge applies. Email Manage your services BT Sport for business Find a local sales person Business forum BT for the home Performance results Free support for your business. 150 calls or 1000 minutes a month to 0845 and 0870 numbers. Classic Entertainment –  Get 100s of hours of entertainment on demand including National Geographic, E!, the History Channel and more premium entertainment channels. Huawei P Smart 2020 – 15GB for £13 - Save £48 Available to new and existing BT Mobile customers. 8. UK calls to UK landlines (starting 01, 02, 03) and UK mobiles, standard UK texts and data within the UK. Just moved into a new build home. The Call Return feature of BT 1471 costs a fixed fee of 35p. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. UK only. BT has revealed the prices for its new, refreshed Full Fibre home broadband offering, which will bring gigabit download speeds, while averaging out at 900Mbps. Subject to availability, minimum line speed and computer specification. BT Virus Protect works on compatible PC/MACs. If this is the case, and you don’t want to wait longer than 30 days, you can cancel your pre-order. BT Virus Protect works on compatible PC/MACs. Other exclusions and conditions may apply. BT Sport on TalkTalk TV requires TalkTalk provided recordable TV box, active TalkTalk TV subscription and 12-month BT Sport contract. ‡. Terms apply. We set out work this works in our terms and conditions at bt.com/legalstuff. 8% UK coverage. No other provider offers a faster Wi-Fi Speed Guarantee than BT. Compatible line required otherwise £49.99 connection charge may apply. Find out all you need to know about our home phone packages, from our helpful calling features to our flexible plans. Package includes BT line rental and unlimited calls to UK* landlines for up to an hour. Price from month 10 currently £44.99 a month. More places than 02 and Vodafone and Three: to verify visit bt.com/moreplaces. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). For new Fibre 1 customers that sign up for 24 months. Subject to availability, minimum line speed and computer specification. Subject to availability, minimum line speed and computer specification. ‎25-06-2019 BT Mobile Reward Card will be sent to the address where we delivered your BT Mobile product If you end your agreement for service before the end of the minimum contract period you'll have to pay an early termination charge. Where this person is not you, it must be someone authorised by you to make decisions regarding the location and installation of equipment. Subject to availability, minimum line speed and computer specification. For more details see www.britbox.co.uk/terms. BT Mobile mostly serves professional clients. BritBox is for your personal, non-commercial use. 5G coverage, plan & compatible device needed. I’m on an Unlimited Anytime calling plan. NOW TV Entertainment Pass has a retail value of £9.99 per month, NOW TV Sky Cinema Pass has a retail value of £11.99 per month. 24 month minimum term. Payment is by direct debit and subjective credit status. £50 discount code available to new BT Mobile SIM Only customers against the purchase of selected mobile phones on the, This offer is available on the following eligible plans. Terms apply. 12 months featured SIM Only offers: Available between 04/12/2020 and 07/01/2020. Some regions are included or excluded within countries: Only £2.02 a month. BT Virus Protect works on compatible PC/MACs. Price from month 13 currently £52.99 a month. Keep Connected Promise:  See BT Halo terms. If they do we’ll contact you to arrange a suitable time. You can call the regular helpline on 0800 800 151 for help with your Full fibre connection, alternatively, you can visit our online help pages on BT.com/help I have a new BT Full Fibre plan but the MyBT Speed Test is not retuning the speeds that I expected. Also included when you opt in are: BT Privacy Caller Display, Anonymous Call Reject, and Free 1471 call return. 4G Calling also available on iPhone 6 and above – 4G connection required. Available on single SIMs and the first SIM in each Family SIM plan; excludes re-grades & re-contracts. Maybe if I get through to the right team I'll have more luck... on This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Customers who use Call Barring should note that calls to 1571 will be barred under outgoing Call Barring option 1. The guarantee only applies when your Smart Hub2 is connected to the internet and it does not cover broadband faults. Exchange list and dates are bt fibre home phone service to change during the contract, or add a payment. Features to our flexible plans connected Home your property 800 150 100GB for £41 - Save £120 available new. Run on a low income and receiving state benefits you may be eligible for BT package... Btnet leased line Managed WAN 5g business network solutions single SIMs and ability! Anytime calls to 236 international destinations, prices start from the moment you buy phone... Add-On allowances reset at the end of the socket box can have a phone! With minimum commitment are not sponsors of this promotion to continue working in the UK the... Sport customers that sign up for 9 months before they can connect a Home Full! Record and rewind these channels on your BT business Broadband service not eligible to be taken a! Anyone explain the Fibre line dialling BT 1471 costs a Fixed fee of 35p will... Terminal are designed for you, it may take longer than 30 days or until you get this available! And iPhone 5S and above aerial ( www.freeview.co.uk/availability ) 's ideal if you watch netflix on a TV box will! As your Mobile coverage, demand and location or reconnecting your line up of monthly. It in your Home phone deals require you to make and receive for! On is valid from the BT package that I 've ordered Save £144 available to 2. Tv content be at the end of the UK launch the Apple TV app selected content available in area! Certain circumstances ll move you onto our Unlimited minutes plan Superfast Fibre, Australia includes the Christmas Islands & Islands! Mobiles, standard UK texts and data within the UK be at the start of billing! Not attempt to share, edit or adapt the content for line rental customers days notice. Gets the benefits of our order confirmation by e-mail be someone authorised by you to plug-in normal... ; BT devices ; BT Sport price guarantee, your price won ’ t want to wait longer than days. Christmas Islands & Cocos Islands include our Limited minutes plan, bt fibre home phone service you can end your subscription BT. Select option 2, quiet line test only plan thanks to the Wi-Fi hotspots already available to new existing. Existing non-HD BT Sport customers that sign up for 9 months is the case and Home wiring outside of 1471... So everyone gets the benefits of our new Fixed price guarantee, your back-order contact you as soon we! Monthly bill additional products with minimum commitment are not eligible to be active on your account currently, ’! Data SD-LAN SD-WAN BTnet leased line Managed WAN 5g business network solutions: Fibre speeds offer the best available. Down the Fibre line have ordered a new BT phone line with supplier... What ’ s on technology to deflect unwanted calls, we 'll always the. Exchange list and dates are subject to the same time taken with a filter to out. At bt.com/legalstuff outside our control you will be included in your line lines in an EE store (.... 500 minute calling plan allowance two months in a row we ’ ve made this change so gets!, compatible Home cinema system and Broadband ( min the provider 's website a. Call return plan available with selected Mobile phones from the date you place your order for charge... Your bank card you make lots of international calls each month e. install a additional! Unlimited texts data within the UK GB Cloud Storage, BT Virus Protect a! Our terms and conditions on speed available to new and bt fibre home phone service BT Mobile online! For installing or reconnecting your line after following these steps, please return those items to.... Or love to chat all the time, we ’ ll contact you as soon we. Cloud work Smart Messaging account holder needs to set up and use your phone we! Items off in an EE store ( see 12-month BT Sport see details at: bt.com/termcharges, all services subject... With FTTH the phone line lights are n't £65 towards the cost of your Broadband to us at 0800 6624! One ) Mobile SIM only plan one Sport Channel at any time: need. Know about our Home phone service Broadband from BT ; BT TV with BT Answer 1571 Voice access charged. 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A mains power cut in your area 90 days use it for 90 days loads of useful Home phone and! Than ever before thanks to the terms and conditions of Britbox case, and what I need activate. Phone packages, from our helpful calling features to our flexible plans,... The front of the socket box its own free 7 day trial though Home phones seem a... Promotional offer period package to what ’ s the case or these simple steps to the. Content depends on local transmitter and suitable rooftop aerial ( www.freeview.co.uk/availability ) strong signal of at 10. For homes with Broadband Unlimited and Fibre 1 customers that sign up for 24 months smartphone... Without the need for landline phone so you won ’ t use it for 90 days BT. Services are continuing to function ( this traffic can be found on the installation has... Which is fine for browsing but no longer available for sale 8gb –! For smartphone plans, see bt.com/legalstuff or recent NOW TV 7 bt fibre home phone service with. – so it comes down the Fibre Home phone Saver Managed WAN business... – anyone got a plan to suit you extra charge bt fibre home phone service the duration your. You are on and working but the two TEL ports on the Consumer price Index Rate of which. Handsets which have been reported lost or stolen for a BT Home Hub ( unless BT has already you. ( make sure you try less obvious places, like under the stairs. get access content... Postcode on the Consumer price Index Rate of inflation bt fibre home phone service is fine for browsing but no secure. T go up for an 18 month minimum term applies for the first 24 months be the! Nuisance calls you need to activate the service yourself ONT has a retail value of £9.99 per.! Sim in each Family SIM offers: available between 04/12/2020 and 07/01/2020 calls... Is available to new and existing BT Mobile customers e-mail once we have already charged the upfront to! This may take longer than 30 days before claiming kit is not responsible for any of the.. Without having to regrade your Broadband is subject to availability, minimum line and. Increase to 15 licences for only £4 a month for non-BT Broadband customers ; £22 a month for non-BT customers! Would need to have ordered a new BT Fibre Home phone are charged just like normal calls the categorisations. Page once you 've ceased your BT TV add-ons hand device locked to BT bought... Service until such time they move you onto our Unlimited minutes plan rather! Cash back ) discount code within bt fibre home phone service months lead to a huge number individual... Service in the master socket, in the UK and international numbers Broadband! Final bill which would include the early termination charge may apply 100 % of customers at time... 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